Effective conflict resolution

The Forum is partnering on an ESRC-funded project led by Sheffield Management School to evaluate the impact on employee engagement and productivity of conflict competence and other core management practices in both private and public sectors, and to develop training...

Using technology for transformation

While there is no silver bullet when designing transformations, four actions emerge as critical: role modelling; fostering understanding and conviction; reinforcing changes through formal mechanisms; and developing talent and skills. McKinsey research shows that while...