Digital technologies provide multiple opportunities to innovate the ways in which businesses plan, recruit, grow, strategize, and operate, but do we always know how to maximise these capabilities.

Leading in Innovation offers two different perspectives on innovation strategies and technology in professional services.  Our two highly respected specialists discuss firms’ priorities, available evidence, and essential skills:

Tom Deacon, Turner & Townsend:  Tom joined Turner & Townsend earlier this year as their first ever Global Head of Digital.  Tom shared his insights on improving core service capability using data and digital technologies, and identifying new opportunities.

Andrew Williams, Managing Director, Strategic Communications, FTI Consulting: Andrew discussed the results of FTI’s latest Social Media in legal Index, examining the presence, impact and quality of 30 UK law firms’ social media campaigns on clients, and firm culture and morale.