Re-tuning your Firm – November 2025
Join us for the ‘Re-tuning your Firm’ live show on Friday, 28 November 2025, at 9 am. This show is open to all at no cost.
In this session, Richard Chaplin, Founder and Chief Executive of the Managing Partners’ Forum, will host a discussion on the latest trends and priorities shaping the professional services sector. The agenda includes a political update from John Rowland of H/Advisors Cicero, findings from The Client Skills Advantage survey presented by Ben Kent of Meridian West, and a panel session featuring Abby Winkworth of Ambire Advisory and Alex McPherson of Ignition Law.
This 45-minute webinar provides a valuable platform for leadership teams to stay informed about emerging issues, strategic challenges, and sector-wide developments.
Agenda for the session on Friday, 28 November 2025
09.00 – Introductions from host:
Richard Chaplin, Founder and Chief Executive, Managing Partners’ Forum.
09.05 – Political update:
John Rowland, Managing Director at H/Advisors Cicero, shares insights on the latest political developments impacting professional services firms, informed by his award-winning strategic communications experience in London and Washington D.C.
09.15 – Survey findings:
Ben Kent, Founding Director at Meridian West, presents findings from The Client Skills Advantage—a diagnostic study examining client-facing behaviours of lawyers and the impact on satisfaction, retention, and client relationships.
09.30 – Panel session:
Richard Chaplin, John Rowland, Abby Winkworth, Ben Kent, and Alex McPherson explore the emerging issues of greatest importance to leadership teams across the profession.
09.45 – Close
Speakers
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Richard ChaplinFounder & Chief Executive of the Managing Partners' ForumRichard Chaplin is the Founder & Chief Executive of the Managing Partners’ Forum. He is a super-connector with a unique global network amongst CEOs and management teams at professional firms as well as external advisers to the sector. He helps members address their strategic leadership and management excellence issues. Also acts as an independent voice to UK Government on behalf of the professional services sector.
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John RowlandUK Consulting Lead at H/Advisors CiceroJohn Rowland is UK Consulting Lead at H/Advisors Cicero, the award-winning political consultancy. A strategic communications consultant with 17 years’ experience working in London and Washington D.C., he has advised clients in financial and professional services, technology, global hospitality, defence and mining industries. He is known for his work on complex issues in highly regulated markets. He was named 2023 Public Affairs Professional of the Year in the PR Week UK Corporate, City and Public Affairs Awards. At the time of his award, PR Week said “the respected agency figure has built a formidable reputation, reflected in the value that clients place on his insightful and strategic counsel and proactive, enthusiastic style.”
