Non-financial KPIs

Our presenters will explore how the CFO/COO can contribute to the success of their firm through measuring intangible assets or qualities such as brand, talent, reputation, client relationships and value propositions.

Effective conflict resolution

The Forum is partnering on an ESRC-funded project led by Sheffield Management School to evaluate the impact on employee engagement and productivity of conflict competence and other core management practices in both private and public sectors, and to develop training...