In the old normal, a relatively small percentage of people struggled with mental health, depression and other anxieties. Depending on the seniority of the individual, EAP programmes and personal counselling were usually sufficient, resulting in little direct impact on the CEO and leadership team. Enforced isolation and other consequences of social distancing mean that the number of people affected in this way is likely to increase significantly in coming months. Sasha Scott of Inclusive Group shows how to spot those most at risk and describes some of the tools and techniques that can be deployed by leaders to keep their people, particularly middle managers, in the safe zone.

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