Retuning your Operations

A confidential roundtable for Managing Partners, COOs and firmwide leaders focused on operational excellence, leadership capacity and better firm performance

Operations is where strategy becomes real. It shapes how a firm delivers, how leaders work together, how decisions are implemented, and how much friction people experience every day. Retuning your Operations is a practical in-person roundtable for firmwide leaders who want to step back from the daily grind and explore how better operational thinking can strengthen delivery, free leadership capacity and support a more resilient firm.

What you will explore

  • How operational decisions can enable growth rather than simply manage cost
  • Where process, structure or systems are creating drag across the firm
  • How to improve consistency, delivery and internal alignment without creating bureaucracy
  • How firms are approaching change, efficiency and operational leadership
  • How to free time and attention for the issues that matter most at senior level

Conversations on the table

  • Where is operational friction quietly undermining firm performance?
  • What should operations leaders fix first if they want to make the biggest difference?
  • How do we improve efficiency without exhausting the firm with constant change?
  • How can operations better support the wider leadership agenda across strategy, people and growth?

Who should attend

  • Managing Partners
  • CEOs
  • Chief Operating Officers
  • Operations Directors
  • Other firmwide leaders with responsibility for delivery, process and performance

Format

Format

Small, sponsor-free, in-person roundtable held under Chatham House rules

Participants

Up to 16 firmwide leaders, plus two expert contributors and two moderators

Timing

Buffet breakfast from 8.30am, roundtable discussion from 9.00am to 10.30am, informal networking until 11.00am

Venue / booking

Kuryakin Room, South Place Hotel, London EC2. Date: [Insert date]. Expert speakers: [Insert speaker names / placeholders]. Fee: Included for Forum members; £200 + VAT for non-members.

Part of the wider Retuning your Firm series

You may attend this session on its own, but the full series offers a stronger opportunity to retune the wider leadership agenda across strategy, marketing and operations.

Book your place now:

Contact Claire Mitchell at claire.mitchell@pmint.co.uk to book your place. 

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Date

May 21 2026

Time

08:30 - 11:00

Location

Kuryakin Room at South Place Hotel, London EC2

Organizer

Managing Partners' Forum
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