Re-tuning your Firm – May 2026
Join us for the ‘Re-tuning your Firm’ live show on Friday, 29 May 2026, at 9 am. This show is open to all at no cost.
In this session, Richard Chaplin, Founder and Chief Executive of the Managing Partners’ Forum, will host a discussion on the latest trends and priorities in the professional services sector. The agenda includes a political update from John Rowland of H/Advisors Cicero, findings from Implementing Client First research presented by Bertie Heppel of Meridian West, and a panel session featuring Tanisha Raffuiddin of Concept Culture and Gordon Glenister, author of Influencer Marketing Strategy.
This 45-minute webinar offers a valuable platform for leadership teams to stay informed about emerging trends, strategic challenges, and sector priorities.
Agenda for the session on Friday 29 May 2026
09.00 – Introductions from host:
Richard Chaplin, Founder and Chief Executive of the Managing Partners’ Forum.
09.05 – Political update:
John Rowland, Managing Director at H/Advisors Cicero, provides insights on the latest developments affecting professional services firms.
09.15 – Survey findings:
Bertie Heppel presents findings from Implementing Client First research, including a case study with law firm Forsters, exploring associate lawyer engagement, client relationships, and practical interventions firms can implement.
09.30 – Panel session:
Richard, John, Bertie Heppel, Tanisha Raffuiddin, and Gordon Glenister discuss storytelling, influence, client engagement, and emerging challenges shaping professional services firms.
09.45 – Close
