# Managing Partners' Forum ## Posts - [Quarterly Sector Trends Tracker - Winter 2024](https://mpfglobal.com/quarterly-sector-trends-tracker-winter-2024/): Winter 2024 Quarterly Sector Trends Tracker of CEOs and C-Suite members at mainly mid-sized professional firms Completed by 97% of the 88 members of the Forum’s Tracker Research Panel between 23 Dec 2024 and 22 Jan 2025. Commentary 1. The Winter 2024 Sector Trends Tracker was completed between 23 December 2024 and 22 January 2025 by an impressive 97% of the 88 members of the tracker research panel of CEOs and C-Suite members at mainly UK mid-sized professional services firms. 2. The Confidence index has continued to grow from 86% in the last tracker to 94%. The current index is […] - [Sector Trends research panel - Autumn 2024](https://mpfglobal.com/sector-trends-research-panel-autumn-2024/): The Autumn 2024 Sector Trends Tracker was completed between 23 September 2024 and 23 October 2024 by an impressive 95% of the 90 members of the tracker research panel of CEOs and C-Suite members at mainly mid-market UK professional services firms. These are the key findings: 1. The Confidence index has continued to grow from 83% in the last tracker to 86%. The current index is made up of 88% of firms projecting expansion over the next 12 months and 2% contraction. Projected net expansion in new workflow has remained at 86% for three quarters. Headcount projections have also rebounded from net […] - [The Power of Coaching: Elevate your leadership skills to new heights](https://mpfglobal.com/the-power-of-coaching-elevate-your-leadership-skills-to-new-heights/): Beginnings and Insights: The Story Behind the Coach Effective leadership development increasingly hinges on coaching, which has emerged as a critical tool in enhancing leadership skills. Coaching is increasingly recognised as a core leadership skill for driving change and fostering a high-performance culture. Research has shown that coaching promotes reflective learning, enhances decision-making skills and builds resilience among leaders and their teams. High-quality coaching programs significantly improve productivity, communication, and employee engagement, proving that investing in coaching is not just beneficial but essential. As Kim Tasso’s extensive experience illustrates, effective coaching can transform individuals and organisations alike, making it a […] - [The Importance of Coaching Skills for Senior Management and Their Development](https://mpfglobal.com/the-importance-of-coaching-skills-for-senior-management-and-their-development/): Why should senior managers develop their coaching skills?   The Role of Coaching in Management   Coaching has become pivotal in modern management, especially for senior professional service team leaders. Unlike traditional authoritative “command and control” management styles, coaching is more collaborative and supportive, aiming to develop employees’ potential. With a coaching mindset, senior leaders cultivate an environment that promotes continuous learning, resilience, and high performance. For instance, the shift to remote and hybrid work models has highlighted the need for more empathetic and adaptive leadership in the post-pandemic era. Coaching enables leaders to support their teams through these transitions, […] - [The significance of visibility on the Skills Development Platform on career growth](https://mpfglobal.com/the-significance-of-visibility-on-the-skills-development-platform-on-career-growth/): Discover how visibility on the Skills Development Platform can significantly enhance your learning, networking, and career progression. Are you optimising your professional development by being visible? To support continuous development in career progression, the PM Forum and Managing Partners’ Forum’s Skills Development Platform supports professionals in the services sector by advancing their Continuing Professional Development (CPD), expanding their skillsets, and accelerating their careers. This platform is a comprehensive resource, offering valuable content, interactive groups, networking events, and training workshops. However, the true power of the Skills Development Platform is unlocked when members choose to be visible. Visibility on the platform […] - [Mentor Match- What makes a good Mentor](https://mpfglobal.com/mentor-match-what-makes-a-good-mentor/): Communicate and listen Your Mentee should ultimately oversee their own career path. You help them achieve whatever it is they want to achieve. Don’t inject too much of your own desires or opinions into their plan. Ask them about their aspirations as well as their expectations of you. For example, are they looking for support, guidance or insight? Make sure to target your approach. For instance, maybe you want to help someone who’s experiencing a similar situation as you did, or perhaps you want to give someone opportunities they don’t have access to. If you and the Mentee share your […] - [Mentor Match- What makes a good Mentee](https://mpfglobal.com/mentor-match-what-makes-a-good-mentee/): Communicate and listen You should ultimately oversee your own career path. Your Mentor will help you achieve whatever it is you want to achieve. Don’t allow them to inject too much of their own desires or opinions into your plan. Share your aspirations as well as your expectations of your Mentor. For example, are you looking for support, guidance or insight? Make sure to target your approach. For instance, maybe you want help from someone who’s experienced a similar situation or perhaps has access to interesting opportunities. If you and the Mentor share your hopes and desires for the relationship, […] - [Mentor Match- General Guidance](https://mpfglobal.com/mentor-match-general-guidance/): Most people in the business world start at the bottom and work their way up, but they seldom do it alone… If you’ve excelled in your career in any way, you’ve likely had help from others. Maybe a university contact facilitated an internship, or a seasoned colleague at your entry-level job set you up for a promotion.Now that you’re more established and comfortable in your career, it’s time to give back. A rewarding next step is becoming a Mentor. This provides an extremely important transfer of knowledge so the next generation doesn’t waste valuable time re-inventing the wheel. Think of […] - [Best strategic leadership - 2015](https://mpfglobal.com/best-strategic-leadership-2015/): 2015 winner BDO BDO are committed to a growth strategy that can only be achieved if every person in the firm from staffer and executive assistant up to senior partners understand their strategy, and can play their part in its execution. The ‘Power of Ten’ is an expression of what needs to be done, when where and how. Excellent materials were developed and distributed and partners were required to report regularly on progress made towards the 10 strategic goals. The growth in revenue and profit in the first year of execution as a combined firm proved that when everyone in […] - [Best alignment of resources - 2015](https://mpfglobal.com/best-alignment-of-resources-2015/): 2015 winner CBRE CBRE has demonstrated that the development of their Global Services Division has had a significant impact on both growth and corporate reputation. The internal and external alignment initiatives – across disciplines and markets – encompass technology, M&As, talent development, organisational structure, mobility, global leadership and working strategy. The result is a more streamlined, consistent and homogenous service to clients across the globe. In addition, the adoption of Workplace360 into 21 of their own offices worldwide means that CBRE ‘walks the talk’ and are industry leaders in new ways of working – improved employee satisfaction and client experience […] - [Best change management programme - 2015](https://mpfglobal.com/best-change-management-programme-2015-2/): 2015 winner Lane4 Lane4 led a change management programme that focused on organisational structure, product development and marketing, putting the client in the center of the programme. The client feedback Lane4 has received on the visible changes of its programme, as well as the use of externally-focused metrics it used to measure the programme’s success, helped put Lane4’s submission into first place. From left: Marcus Brigstocke, Adrian Moorhouse (Lane4) and Bob Mytton (Mytton Williams)   2nd place Farrer & Co Farrer’s change programme focused on improving efficiencies in the firm’s matter administration process. The programme was well-managed and well-executed, and […] - [Best collaboration across the management team - 2015](https://mpfglobal.com/best-collaboration-across-the-management-team-2015-2/): 2015 winner Norton Rose Fulbright Delivering a single, global Learning & Development (L&D) programme was a cross-management initiative that produced very tangible benefits in terms of integration during a period of dramatic growth and change. Partners in integrated firms felt this was the outstanding immediate benefit of joining the firm: one representative comment was “I have come to the realisation that our success as a business and the efforts of this team are inextricably entwined”. The training was extended to clients and nearly 400 attended in 2013. From left: Marcus Brigstocke, Laura Shumiloff (Norton Rose Fulbright) and David Brady (Vuture) […] - [Mould Breaking Firm - 2015](https://mpfglobal.com/mould-breaking-firm-2015-2/): 2015 winner Radiant Law In a relatively short timescale the company has emerged as a true mould breaker as old comforts such as billable hours and PEP have been discarded. The judges were particularly impressed by Radiant’s ability to innovate and grow quickly whilst targeting areas of law that have been historically the domain of larger private practice firms. It is clearly building an ABS where lawyers are keen to develop in a focused learning environment that affords Blue Chip clients excellent service and value for money. A clear first mover that fully deserves the award. From left: Marcus Brigstocke, […] - [Best managed workplace - 2015](https://mpfglobal.com/best-managed-workplace-2015/): 2015 winner DWF A key indicator of a well managed workplace is how employees feel about it. The evidence given is backed up by an impressive range of awards which clearly tell a story of excellent management on all fronts. There are many examples given of an exceptionally well managed workplace which feeds into solid performance and growth of the firm. Strong leadership, multi communication channels, flexible working, investment in the workplace, recognition and reward programmes, creative use of technology and social media – a holistic, comprehensive and creative mix of modern practice. This application stood out as clear candidate […] - [Best financial management - 2015](https://mpfglobal.com/best-financial-management-2015/): 2015 winner BDO The judges awarded BDO first place in recognition of successfully executing the merger with PKF and in particular the firm’s use of financial information for business decision making. BDO’s finance function also focused on communication using a range of channels, including introducing a bi-annual e-zine ‘Behind the Numbers’. The introduction of a new management committee with oversight across the business including joining up finance, marketing, HR and other functions demonstrates a commercial approach, which is evidenced by impressive growth in profitability. “We are extremely proud to have won the 2015 MPF award for “Best Financial Management”. This […] - [Best use of systems and technology - 2015](https://mpfglobal.com/best-use-of-systems-and-technology-2015/): 2015 winner Bird & Bird First prize in this section goes to Bird & Bird for their firm-wide matter planning and profitability initiative. The system allows the firm to respond to client demands for more flexible pricing and greater financial transparency whilst ensuring sustained profitability. Lawyers use these tools internally for allocating and changing resources and prices, and noting the impact on profitability before the matter starts. They can also be deployed during its life cycle to assess how the work is being conducted compared to budget assumptions. Crucially, the firm can alert the client if things are going off-track, […] - [Best community engagement - 2015](https://mpfglobal.com/best-community-engagement-2015/): 2015 winner Clyde & Co Since the changes to legal aid provision, law firms have discussed how to continue to support those in need, but few have developed innovative solutions that offer pro-bono advice at scale whilst making best use of lawyers’ limited time. Clyde and Co’s innovative use of Skype reaches large numbers of people in need of advice on immigration or employment advice, without having to attend a legal advice clinic. The firm is now looking to replicate and roll out this cost-effective model with the support of BPP, Microsoft and Law Works – significantly increasing the number […] - [Best social mobility programme - 2015](https://mpfglobal.com/best-social-mobility-programme-2015/): 2015 winner Freshfields Bruckhaus Deringer Freshfields is the winner of the Best Social Mobility Programme category for its involvement in the Ready for Work programme. The programme works with businesses to help people who are at risk of being homeless gain and sustain employment, and Freshfields has chosen to specifically focus on supporting ex-offenders within that framework. Overall, the judges felt that this project was tackling a demographic that is often overlooked, and that the firm worked effectively with external partners to achieve success. The judges were particularly impressed by the firm’s decision to set targets for their involvement with […] - [Best diversity and inclusion programme - 2015](https://mpfglobal.com/best-diversity-and-inclusion-programme-2015/): 2015 winner Baker & McKenzie Our choice for first place is Baker & McKenzie BAME network BakerEthnicty. This initiative, started in 2006 to address a lack of diversity within the trainee cohort at the firm. The network has resulted in a tangible change to the diversity of the London office. In 2006 only 3% of trainees were Black, Asian or minority ethnic (BAME), today 32% are plus a steady increase in the number of BAME associates and partners. The firm have also forged partnerships with a number of organisations and made small but clever changes to their processes like removing […] - [Exceptional achievement by an individual - 2015](https://mpfglobal.com/exceptional-achievement-by-an-individual-2015/): 2015 winner David Morley (Allen & Overy) There are many reasons why David Morley is a worthy winner, but the reason that stands out is his profound commitment to the need to increase social mobility in the legal profession and his exceptional leadership within the profession in galvanising not only his peers, but also our clients, to collaborate in doing something practical about it. When social mobility in the professions first came on to the political agenda, David was one of the few Senior Partners who attended all the meetings with the Law Society and the Cabinet Office in person […] - [Exceptional achievement by a firm - 2015](https://mpfglobal.com/exceptional-achievement-by-a-firm-2015/): 2015 winner Savills When Savills opened the door of its first office in Rood Lane in the City of London over 150 years ago, who would have imagined it would ever employ 27,000 employees in 600 offices throughout the Americas, Continental Europe, Asia Pacific, Africa and the Middle East. In the last decade, group revenues have grown from £328m to £905m, a staggering 176% rise. In the past two years, the UK firm has become the largest multi-service property advisory business, maintaining its market leading position through organic growth and management led decisions. It has been voted real estate Superbrand […] - [Best managed national firm - 2015](https://mpfglobal.com/best-managed-national-firm-2015/): 2015 winner BDO The judges awarded BDO first place for the management of post-merger integration and the maintenance of momentum following the firm’s 2013 merger with PKF. Some 18 months after merger, the firm was able to report an impressive set of results across a range of indicators including significant organic and merger related growth in turnover, operating profit and margins. The judges were impressed that the firm had enunciated ten demanding and measurable goals (known as the Power of Ten) to help the firm achieve its three year plan of the leading mid-market firm and to meet a demanding […] - [Best programme for leadership development - 2015](https://mpfglobal.com/best-programme-for-leadership-development-2015/): 2015 winner Grant Thornton International Since 2008, GTI have run their AMP programme which targets rapid development of senior managers. In the intervening years 292 participants across 43 member firms have successfully graduated from AMP and the strength of the programme continues. The programme is closely linked to the core values and strategy of the firm and runs on a modular basis, taking participants to Europe, North America and Asia Pacific. A comprehensive curriculum delights participants and makes the firm more able to serve the needs of its clients. The judges were impressed with the rigour, detail and inclusiveness of […] - [Best leadership of innovation - 2015](https://mpfglobal.com/best-leadership-of-innovation-2015/): 2015 winner DWF It is not every day you hear about a law firm that is launching new products on a sustainable basis, just like it is normal in the consumer goods business. Normally you will hear about the law firm’s expertise, its credentials, services and practice areas – but at this law firm things are not business as usual. This firm has a track record of launching products – for example a 24 hour Crisis Response Service that helps clients response to a crisis immediately, whether it be legal, psychological or strategic response. The innovation coming from this firm […] - [Best performing Brand - 2015](https://mpfglobal.com/best-performing-brand-2015/): 2015 winner – Best performing accountancy brand Deloitte From left: Marcus Brigstocke, Christina Staples (Deloitte) and Connor Kinnear (Passle)   2015 winner – Best performing consultancy brand Capgemini Consulting From left: Marcus Brigstocke, Jerome Buvat (Capgemini Consulting) and Connor Kinnear (Passle)   2015 winner – Best performing legal brand Norton Rose Fulbright From left: Marcus Brigstocke, Laura Shumiloff, Caroline Rhys Jones (Norton Rose Fulbright) and Connor Kinnear (Passle) 2015 SPONSOR OTHER SHORTLISTED FIRMS Accountancy BDO EY KPMG PwC Consultancy The Boston Consulting Group Deloitte EY IBM Global Business Services Legal Clifford Chance DLA Piper King & Spalding K&L Gates - [Most innovative use of social media - 2015](https://mpfglobal.com/most-innovative-use-of-social-media-2015/): 2015 winner Bird & Bird This entry impressed the judges and stood out as the clear winner. Not only did Bird & Bird demonstrate how to scale a project up over time, apply brand values and use content effectively (in particular video and web integration) but there was also a clear understanding of using social media for press and client relationship development. Most impressive, however, was the project team’s commitment to measurement of activity (especially reach, viewing and engagement) and mapping the project against strategic goals and objectives. From left: Marcus Brigstocke, Michelle Williams (Bird & Bird) and Nadia Cristina […] - [Best provision of know-how - 2015](https://mpfglobal.com/best-provision-of-know-how-2015/): 2015 winner CMS CMS has been selected as the organisation exhibiting the best provision of know-how for its initiative RegZone, an online research and content aggregation tool that provides clients with updates on European financial institution regulations. The RegZone platform displays both technical sophistication, with filters that enable users to receive content most relevant to their business interests, and a user-friendly interface. RegZone provides a valuable service to 50% of CMS’s client base, given the difficulty of staying abreast of emerging financial regulations. CMS has procured a sizable subscriber base and demonstrates positive feedback from multiple clients. “Winning the MPF […] - [Best thought leadership - 2015](https://mpfglobal.com/best-thought-leadership-2015/): 2015 winner Appleby The judges awarded Appleby first place for leveraging, in-house, their internal insight into cross-border capital flows/investment and changes in the pattern of global wealth. CLO Insider is a very well presented, comprehensive bible on the market. Offshorei is a valuable indication of how cross-border acquisitions will change industries and geographies and therefore the evolving socio-economic environment. The outputs are very clear and support Appleby’s strong positioning in offshore law and fiduciary services. This is reinforced by impressive media coverage and measurement, earned through offering insight from the firm’s experts, rather than straight deal announcements. “This programme has delivered […] - [Most innovative client service - 2015](https://mpfglobal.com/most-innovative-client-service-2015/): 2015 winner BLP Innovation is both about breaking through with something new – and making it happen and last. BLP impressed the judges on both counts. They were the first major law firm to break the mould in the use of contract lawyers through their ‘Lawyers on demand’ service. Since then, they have invested heavily in process improvement; through their ‘Streamline’ programme and built an on-shore legal services function in Manchester to focus on work that can be process engineered. In an increasingly tough economy, the firm has researched its clients and markets and used that intelligence to deliver real […] - [Workout](https://mpfglobal.com/workout/): Time to visit our gym for a mental workout The Forum’s gym comprises a series of ten-question diagnostics developed with experts to help you compare your firm’s management performance with its peers. Each is initially run as a poll on our Friday show. Each diagnostic takes a maximum of five minutes to complete. Your score, the average and the highest and lowest scores for sector firms are revealed once you have saved your responses. You will also receive an email with your detailed responses to identify areas for improvement. To make maximum use of the gym, encourage your colleagues to […] - [Best performing brand - 2016](https://mpfglobal.com/best-performing-brand-2016/): 2016 winner – Best performing accountancy brand EY From left: Jon Culshaw, Mark Twine (EY) and Kevin Stannard (Lloyds)   2016 winner – Best performing legal brand Dentons From left: Jon Culshaw, Joseph Andrew (Dentons) and Kevin Stannard (Lloyds) 2016 winner – Best performing property brand Knight Frank From left: Jon Culshaw, John Rockel (Knight Frank) and Kevin Stannard (Lloyds) 2016 Sponsor Other shortlisted firms Accountancy BDO Deloitte KPMG PwC Legal Bird & Bird Hogan Lovells King & Wood Mallesons Latham & Watkins Property Bilfinger GVA Colliers International Savills - [Most novel use of social media - 2016](https://mpfglobal.com/most-novel-use-of-social-media-2016/): 2016 winner Keystone Law Keystone Law has been selected as the organisation exhibiting the most novel use of social media for its “Law Set Free” campaign. The campaign started with a clear objective to recruit 50 senior lawyers and increase client awareness of the Keystone Law brand. These objectives were achieved (and exceeded) by fusing efforts across a live event (actors in a London train station) and multiple digital channels united together under the provocative hashtag #SetLawFree. Recognised for its boldness and synergistic use of contemporary marketing channels. “Remaining at the forefront of legal innovation is a fundamental part of […] - [Best provision of know-how - 2016](https://mpfglobal.com/best-provision-of-know-how-2016/): 2016 winner Garrigues Garrigues has been selected as the organisation exhibiting the best provision of know-how in the client experience award category for its re-invention over the last year of Garrigues KM as a collaborative knowledge-sharing space, rolling out the HighQ tool, Collaborate, to create multipurpose, accessible spaces from a single platform, covering both internal use for all of Garrigues’ lawyers, as well as external use by clients. Effective knowledge sharing was achieved through the use of communities, wikis, document archives, blogs and a variety of forums and online training was facilitated through the creation of a virtual knowledge classroom. […] - [Best thought leadership - 2016](https://mpfglobal.com/best-thought-leadership-2016/): 2016 winner JLL What impressed the judges about JLL is their unique, rather than “me too”, approach to thought leadership. The unanimous decision of the judges considered that their approach added value in a practical yet innovative way. JLL adopted excellent use of technology offering an engaging, interactive user experience for both internal and external stakeholders. They successfully transformed a significant amount of data into editorially-rich and easily-digestible content. Their approach was strongly aligned to their brand positioning and went beyond the traditional marketing and messaging of many thought leadership campaigns. Winner’s quote: “We are thrilled and honoured to be recognised […] - [Best collaboration with clients - 2016](https://mpfglobal.com/best-collaboration-with-clients-2016/): 2016 winner Stephens Scown Collaboration is the hot mess of practice management these days, but what defines it? What separates it from practices that are really more about improving client service or focusing attention on better coordination of process and resource? Stephens Scown, in a “drop the mic” moment, developed – without a giant budget and a raft of staff specialists – a regional campaign for their largest swath of clients in the agricultural business, helping to raise public awareness of the plight affecting their clients’ industry, and encouraging consumers to buy local dairy products. Their efforts, which included co-promoting […] - [Most innovative client service - 2016](https://mpfglobal.com/most-innovative-client-service-2016/): 2016 winner McCarthy Tétrault In a legal world transformed by LPM, e-Discovery and automated portfolio management, a system to manage clients’ large volume, lower value commercial contracts doesn’t instantly appear the most innovative form of client service. However, the rigour with which McCarthy Tétrault has approached the creation, testing and launch of its Resource Model platform proves that innovation without implementation is worthless. The firm’s approach to project managing its system development is an object lesson in the importance of grounding great ideas in the challenging realities of client service. Now in active use with a major Canadian Bank – […] - [Exceptional achievement by a leadership team - 2016](https://mpfglobal.com/exceptional-achievement-by-a-leadership-team-2016/): 2016 winner BLP Gurus may say that a great team involves people from different functions swapping perspectives to achieve a common purpose. However, back in the 1990s, it was unusual for a professional firm to hire senior management experts, let alone listen to their advice. This category honours a leader, Neville Eisenberg, and firm, BLP, that have blazed a trail in their hiring and use of senior management experts, and acted as pioneers in creating a C-Suite with real power and attitude, that has played a major role in shaping a dynamic, sometimes unexpected, journey to growth and commercial success. […] - [Best use of systems and technology - 2016](https://mpfglobal.com/best-use-of-systems-and-technology-2016/): 2016 winner A&L Goodbody In response to the greater volume and complexity of bids required and a more competitive market place, A&LG has introduced a new multi-function bids platform. After reviewing international best practice it chose to develop a bespoke solution which, with the collaboration of all key stakeholders, has successfully delivered business and organisational transformation in the bids area across all departments and geographical locations. The system consists of a “Bids Centre” which has access to the Firm’s real time systems and data, is designed to improve the life cycle management of bids, and which facilitates the efficient production […] - [Best managed workplace - 2016](https://mpfglobal.com/best-managed-workplace-2016/): 2016 winner Lane4 There is both innovation and evidence of real success in this submission. There are some truly creative initiatives – such as senior management sharing the hotdesking, recognition of both associates and alumni as key resources, GEM Awards and so on. These initiatives formed one pillar of the company strategy and were seen as an integral part of the business operation – and impressive financial objectives were achieved. The engagement scores, career progression statistics and progress in the “Best Companies” league are indicators to be really proud of, and this submission stood out amongst the submissions for this […] - [Best diversity and inclusion programme - 2016](https://mpfglobal.com/best-diversity-and-inclusion-programme-2016/): 2016 winner McCarthy Tétrault Pitch Perfect is a speed pitching programme to help women lawyers develop and practice their pitching skills and contacts with female general counsel. It was established in collaboration with the Women’s General Counsel Group in Canada. Participants from the firm benefitted from increased exposure to clients, and relationship building, while the women General Counsels had the opportiunity to learn more about the firm itself, to network with other women GCs and to sharpen their skills in assessing law firm/lawyer capabilities. Although this programme is in its early stages, the judges were impressed with an innovative programme […] - [Best social mobility programme - 2016](https://mpfglobal.com/best-social-mobility-programme-2016/): 2016 winner Hogan Lovells The Ladder to Law work experience programme was launched in 2010. The original purpose was to work with schools to provide information, encouragement and support, such as work experience, open days and workshops. Now Hogan Lovells are working with universities to provide bursaries, work experience and mentoring to talented students in need of financial assistance. And the firm have introduced an innovative contextual recruitment system to help select candidates for vacation schemes and training contract interviews. And one of their clients, Vodafone, has joined the initiative to give the in-house perspective to budding lawyers. This was […] - [Best community engagement - 2016](https://mpfglobal.com/best-community-engagement-2016/): 2016 winner A&L Goodbody As part of their Step Up community involvement programme, A&L Goodbody are focusing on a long term project to improve declining levels of literacy among young people in local disadvantaged communities. Since 2013, the firm has worked with educational development organisation, Suas, to deliver literacy support programmes for young people aged 8 – 14. Over 150 ALG people have provided one to one reading support on a weekly basis. The results have shown a 70% increase in reading skills and understanding. ALG also provides funding and pro bono services for Suas and aims to reach over […] - [Exceptional achievement by a firm - 2016](https://mpfglobal.com/exceptional-achievement-by-a-firm-2016/): 2016 winner Irwin Mitchell The Irwin Mitchell Group counts among the UK’s leading legal services providers. It has been at the vanguard of the legal profession in taking advantage of deregulation, holding eight Alternative Business Structure licences – more than any other legal firm or group. The group comprises the well-known business and personal law firm Irwin Mitchell, together with further group companies including private wealth specialist Berkeley Law, investment management company Irwin Mitchell Asset Management, debt specialist Ascent and claims handler Coris. The group recently announced a merger with Thomas Eggar, a leading law firm in the south of […] - [Exceptional achievement by an individual - 2016](https://mpfglobal.com/exceptional-achievement-by-an-individual-2016/): 2016 winner Ian Powell (PwC) This year’s award has gone to a person who has been prepared to act in accordance with the strong values they have set, in particular around always taking personal responsibility. Ian Powell understands how important it is to get the values of the organisation right by engaging with people, understanding what clients want and making sure people work together. He also puts into practice what he says. Ian has shown himself to be accessible to all and is at the forefront of the trust debate, which is committed to improving trust in business and wider […] - [Best strategic leadership - 2016](https://mpfglobal.com/best-strategic-leadership-2016/): 2016 winner RPC “If you keep your people happy, then your clients will be happy too”. Led by a Managing Partner, who has no office, and the same desk as everyone else who works in this open plan office, RPC achieved outstanding financial results in 2015, and has earned recognition as the Best Legal Advisor by Legal Week for the last five years. Innovative initiatives to support employees, a well-developed social inclusion plan, and an unrelenting focus on understanding the needs of clients , have earned recognition as Best Legal Employer over the same five year period. “If you keep […] - [Mould-breaking firm - 2016](https://mpfglobal.com/mould-breaking-firm-2016/): 2016 winner LOD (Lawyers On Demand) Lawyers on Demand has long been a mould-breaker, a now much-copied example of a City law firm disrupting its own business model to pioneer a new way to serve existing clients and attract new ones. What impressed the judges, however, is that LoD has not rested on its laurels. In the last year LoD has continued to innovate with new services that show a commitment to creating the future, rather than reacting to it. In particular, by supporting other law firms to develop their own contract lawyer offerings, LoD has crossed a seemingly insurmountable […] - [Best leadership of innovation - 2016](https://mpfglobal.com/best-leadership-of-innovation-2016/): 2016 winner Gate One The judges feel that Gate One’s start-up ‘incubator scheme’ embodies an ethos of entrepreneurship and ‘out of the box’ thinking that is both quirky and inspirational to its consultants and clients alike. The leadership team appears to have been key in ‘walking the talk’ and facilitating the scheme with financial, training and time investments. It has resulted in an improved client delivery and experience – congratulations. Winner’s quote: “We founded Gate One because of a collective ambition to create a different kind of consulting firm. Creating an culture of innovation and an entrepreneurial mindset is integral to […] - [Best programme for leadership development - 2016](https://mpfglobal.com/best-programme-for-leadership-development-2016/): 2016 winner Hogan Lovells ‘Redefining Leadership’ is a cutting-edge programme designed to generate and support genuine cultural change by creating a cohort of ‘culture carriers’ who provide visible leadership throughout this large multinational law firm. The programme is closely linked to the leadership behaviours that the CEO has outlined that he wants to see and the programme is designed to clearly support those core values. The programme is innovative in design drawing on elements of neuroscience, mindfulness, narrative leadership and mythodrama. The judges were impressed with the creative approach employed by the firm and the quality of the overall design […] - [Best managed national firm - 2016](https://mpfglobal.com/best-managed-national-firm-2016/): 2016 winner Browne Jacobson Browne Jacobson’s “Drive for Quality” initiative started at the end of 2013 and focussed on delivering quality in three core areas – people, sector knowledge and client service. In a challenging market for firms of its size and profile, the firm has performed impressively. Its strong organic growth has helped the firm to break into the UK Top 50 and develop from a strong regional player into a truly national firm. The implementation of the firm’s strategy was structured, comprehensive and well planned and included heavy investment in the firm’s professional management team and the establishment […] - [Best managed international firm - 2016](https://mpfglobal.com/best-managed-international-firm-2016/): 2016 winner CMS The winners were confronted with a number of significant management challenges and have come through them all with great skill. This firm is clearly on the rise. Its leaders understand that effective communication and engagement with employees, as well as close working with clients, is key to their progress. The judges were particularly impressed by the smooth merger with Dundas and Wilson, the firm’s move into new premises and their use of new technology. All of these served to highlight their focus on the quality, responsiveness and performance of their people. From left: Jon Culshaw, Stephen Millar […] - [Best philanthropy engagement - 2018](https://mpfglobal.com/best-philanthropy-engagement-2018/): For the firm that supports people of wealth, whether client or advisor, on their donor journey, thereby increasing the amount given to good causes. 2018 winner Prism the Gift Fund As an independent provider of donor advised funds, Prism the Gift Fund has been a pioneer in developing personalised philanthropy advice and administration for UK resident private clients. The firm offers both bespoke philanthropy advice as well as efficient, flexible and innovative donor advised fund strategies. Since 2012, Prism has shown a tenfold increase in its assets under management, from £6million to £60million. In the last two years, Prism has also overseen […] - [Best collaboration with external specialists - 2018](https://mpfglobal.com/best-collaboration-with-external-specialists-2018/): For the management team that has worked effectively with named specialists in areas such as: audit, banking, consultancy, design, insurance, legal, property, recruitment, technology and training. 2018 winner Bird & Bird Bird & Bird have chosen to tackle the rising threat of cyber crime with an extremely collaborative approach in order to develop “CyberBox”. This has involved bringing together a diverse set of stakeholders (information security, legal, reputational and insurance) across the discipline to develop an integrated task force, which is able to provide resilience planning for the sector. The judges were impressed with the breadth of external stakeholders involved […] - [Best provision of knowledge to clients - 2018](https://mpfglobal.com/best-provision-of-knowledge-to-clients-2018/): For the management team that has organised firm knowledge in ways that demonstrably engage and support clients. 2018 winner DLA Piper The WIN programme has a broad reach and scope and focusses on helping clients, and non-clients, help themselves by providing information that addresses the technical, personal and commercial aspects of working in-house. It has demonstrated a consistent and high standard of delivery over a number of years to an ever-growing audience via different channels including online and events. It is an excellent example of ‘Best provision of knowledge to clients’ and a worthy winner in the category. Winner’s quote: “WIN […] - [Most innovative client service - 2018](https://mpfglobal.com/most-innovative-client-service-2018/): For the management team that has worked with frontline advisors to enhance client service in innovative ways that are original and valuable to clients. 2018 winner Grant Thornton Grant Thornton’s Growth 365 is a subscription membership programme offering clients a range of bespoke advisory services. Its aim is to take a “holistic view” of the clients’ business, develop a deep understanding of their challenges and requirements and provide an array of relevant advice (and, not incidentally, generate new business). In many respects this initiative is similar to ones offered by a number of firms. Where this programme differs is the […] - [Best corporate culture - 2018](https://mpfglobal.com/best-corporate-culture-2018/): For the management team that has developed an employer brand that supports the firms’ culture, engages teams and individuals in collaborative working, and fosters well-being, productivity and client engagement. 2018 winner Bird & Bird ‘TwoBirds’ as they like to be called trace their origins back to the 1830’s. However they are a million years from the image of a stuffy Victorian law firm. They have received numerous awards for their expertise and client services but the reality of a culture is best reflected by clients and employees. The judges were impressed with the wealth of independent evidence provided from both […] - [Best implementation of systems or technology - 2018](https://mpfglobal.com/best-implementation-of-systems-or-technology-2018/): For the management team that has created value by introducing unique innovations when implementing new systems or technology. 2018 winner Brodies Following the trend for self-help online tools, Brodies developed the BResourceFull Workbox. This is an innovative, easy-to-use online product which provides comprehensive, practical advice on employment law and tools for HR managers all backed up by legal services. The content is structured according to everyday HR practice and offers easy-to-understand guidance, only referring to legislation and case law where necessary. There are over 200 templates that depart from the traditional legal style by using simple, accessible language and the […] - [Exceptional achievement by an individual - 2018](https://mpfglobal.com/exceptional-achievement-by-an-individual-2018/): 2018 winner David Kerr As one of the longest-serving leaders of a major law firm, David Kerr has spearheaded over 20 years of innovative expansion and development in an increasingly competitive environment. A true visionary, he has been the driving force behind Bird & Bird’s strategy for building a full-service, technology led global firm. On David’s watch, the firm has gone from being a relatively small primarily London firm, best known as a specialist IP and TMT outfit, to a formidable international player – whilst managing to preserve its distinctive and widely admired culture. He pioneered an industry sector focus […] - [Most inclusive firm - 2018](https://mpfglobal.com/most-inclusive-firm-2018/): For the management team that has created an environment where anyone can feel comfortable and has the chance to shine, regardless of gender, sexuality, race, religion, disability, personality type or thinking style. 2018 winner Grant Thornton The judges were impressed with Grant Thornton’s social mobility programme. Running since 2013 and assessed independently, they have been able to show that removing academic entry requirements and making recruitment more open has had no impact on performance. In fact those joining through this path have performed as well as, or better than, those recruited through the traditional criteria. It has also strengthened their […] - [Best community engagement - 2018](https://mpfglobal.com/best-community-engagement-2018/): For the management team that has developed a reputation for their firm of being outstanding corporate citizens. 2018 winner A&L Goodbody A&L Goodbody have created a unique idea to improve literacy in Dublin schools. Since 2016 a ‘Writer in Residence’ has worked with 180 A&L Goodbody staff and Suas Educational Development charity to support literacy for 150 local children. Reading schemes are usually one of the first projects a firm set up when supporting education, but the unique angle to this project has given clarity and direction, leading to greater impact. Jo Caulfield, John Ahern, Stephen Carson and Maggie O’Neill […] - [Best co-ordination in winning new work - 2018](https://mpfglobal.com/best-co-ordination-in-winning-new-work-2018/): For the management team that has ensured that frontline and in-house experts work together effectively to build lasting client relationships and win new work. 2018 winner Smith & Williamson Smith & Williamson were a clear winner with a submission that met every requirement of the category. Their Scale-Up programme required collaboration across every office, every service line and every level. It’s embedded within the overall firm strategy, has delivered millions of pounds worth of new business and helped deliver record results for the firm. In addition to having a measurable impact on their own business, the programme is having a […] - [Best strategy implementation - 2018](https://mpfglobal.com/best-strategy-implementation-2018/): For the leadership team that has inspired people at all levels of the firm to make the changes in behaviour required to implement the strategy. 2018 winner Thommessen Thommessen – the Judges were impressed with the implementation of this strategy that commenced in 2015 and has delivered sustainable change. Implementation centred on a small number of mission-critical initiatives and on individual engagement so that everyone understood and could effectively contribute to the firm’s four strategic goals. Role based implementation, extensive coaching (including sports based visualisation techniques) and internal consultation were used to nudge behaviours and working practices. This people-centred approach […] - [Best programme for leadership development - 2018](https://mpfglobal.com/best-programme-for-leadership-development-2018/): For the firm whose leadership development programme recognises leadership gaps and provides relevant and innovative interventions. 2018 winner Bird & Bird One of the biggest challenges faced by any professional services firm is achieving gender diversity within the partnership group. Bird & Bird’s programme has been tackling this issue head-on since a pilot two years ago, and is now on to its second full programme. Importantly, the CEO has set a target of 50% female partners for the firm. The program has gone on to achieve national recognition. The judges were impressed that the programme is both holistic and integrated, […] - [Exceptional achievement by a management team - 2018](https://mpfglobal.com/exceptional-achievement-by-a-management-team-2018/): 2018 winner Deloitte Deloitte has made great strides over the past six years in building a more diverse, strategic and collegiate culture, embracing external competition and demonstrating and increasing willingness to experiment. No mean feat in a sector that has traditionally been seen as insular, risk-averse and hierarchical. A fundamental shift in leadership style has been crucial to this, moving towards one where the leader creates the stage on which others perform. Leadership has created a vision that all its people are entrusted to deliver against and live up to. The results have been outstanding: • Women make up more […] - [Exceptional achievement by a firm - 2018](https://mpfglobal.com/exceptional-achievement-by-a-firm-2018/): 2018 winner Foster + Partners Foster + Partners is a global studio for architecture, urbanism and design, rooted in sustainability, which was founded 50 years ago. Since then, it has established an international reputation for excellence in design. It integrates the skills of architecture with engineering, urbanism, interior and industrial design and many more. These diverse skills make the practice capable of tackling the widest possible range of projects, from door handles to entire cities. It is responsible for iconic projects around the world such as Beijing Airport, Hong Kong & Shanghai Bank, 30 St Mary Axe – popularly known […] - [Best leadership of a mould-breaking firm - 2018](https://mpfglobal.com/best-leadership-of-a-mould-breaking-firm-2018/): For the leadership team whose firm blazes a trail in ways that contribute to market change. 2018 winner Xinfu We have chosen Xinfu as the mould breaking firm in CEO coaching. The contemporary cult of the powerful leader usually leaves CEO’s with the support that can give them resilience. By contrast, Xinfu has tapped this high-end niche market with a holistic approach to the CEO’s life and role, addressing the CEO’s well-being and life/work balance as key to commercial success. Also breaking the traditional mould of the associate model, Xinfu encourages affiliated practitioners to develop their personal brand: the service […] - [Best thought leadership - 2018](https://mpfglobal.com/best-thought-leadership-2018/): For the firm that has distilled and communicated ideas that confer business advantage. 2018 winner Korn Ferry This thought leadership aims to help the merged firm unite under a single proposition. Key objectives include brand awareness with the C-suite and a pipeline of qualified leads. It is successful on all levels. The result is a strong case for the people agenda at a time when AI dominates. People value versus technology value isn’t new, however, the CEO blind-spot and attempt to quantify this is. The report is excellent. It is well researched and clearly articulated. It is credible with potential […] - [Best strategic leadership - 2018](https://mpfglobal.com/best-strategic-leadership-2018/): For the leadership team that has articulated the firm’s purpose and priorities in a way that is coherent and clarifies expected contribution. 2018 winner ARC Pensions Law ARC have used a clear strategy and a group of strong leaders to build an important, relevant and respected firm. Focusing on the niche of pensions law, ARC recruited its initial leadership from respected firms, and then developed, from within, new leaders who are all dedicated to the training and development of a new generation of leaders who, in turn, understand and execute the firm’s strategy. Recognising that certain functions in a law […] - [Best managed national firm - 2018](https://mpfglobal.com/best-managed-national-firm-2018/): For the leadership team of a firm, chambers or organisation with one or more offices in a single country that demonstrates how a coherent strategy, inclusive culture, relevant leadership style and effective implementation have helped the business overcome challenges and achieve sustainable, superior returns in its chosen markets and sectors. 2018 winner Smith & Williamson 2017 was a year of unprecedented growth, technological advancement and both strategic and cultural change for Smith & Williamson. The firm’s comprehensive award submission demonstrated excellent long-term strategy formulation and execution, substantial achievement across a number of different areas, and copious evidence of its results. […] - [Best managed international firm - 2018](https://mpfglobal.com/best-managed-international-firm-2018/): For the leadership team of a firm with offices in multiple countries that demonstrates how a coherent strategy, inclusive culture, relevant leadership style and effective implementation have helped the business overcome challenges and achieve sustainable, superior returns in its chosen markets and sectors. 2018 winner Dentons Dentons has continued its bold growth and innovation agenda, executing 13 combinations and seven country office openings in just four years. This truly international firm, with 8,800 lawyers in 66 countries, has made integration a core competence and has not rested on its laurels. Innovations from its Nextlaw businesses range from a public affairs […] - [Exceptional achievement by a firm-2019](https://mpfglobal.com/exceptional-achievement-by-a-firm-2019/): For a firm that has made an outstanding contribution to the professions. 2019 winner Grant Thornton A core belief of Grant Thornton is that the diversity of its people should reflect the diversity of its clients and society as a whole. Over the past decade, the firm has designed strategies to ensure that a diverse group of people are brought into the firm from all socio-economic backgrounds and that they have equal opportunity to progress. The benefits of this approach have been threefold: diverse thinking and perspectives have improved the firm’s response to business challenges; accessing untapped talent has supported […] - [Exceptional achievement by a management team-2019](https://mpfglobal.com/exceptional-achievement-by-a-management-team-2019/): For a leadership or management team that has made an outstanding contribution to their firm.   2019 winner Bates Wells Braithwaite Bates Wells Braithwaite has given a masterclass in how a professional services firm can use its business for good. The firm has done this by certifying as a B Corp, a widely-respected – and tough to achieve – international benchmark that’s been embraced by many corporates to maximise their positive environmental and ethical impact. Bates Wells has flown the flag for the B Corp movement over several years and remains the only B Corp law firm in the UK. […] - [Exceptional achievement by an individual-2019](https://mpfglobal.com/exceptional-achievement-by-an-individual-2019/): For a person who has made an outstanding contribution to leadership or management in the professions. 2019 winner Fiona Treharne MBE Lucy Porter, Fiona Treharne and Richard Chaplin Fiona Treharne has made a significant contribution to the improved relationships between our sector and Government. A Magic Circle trained lawyer, she transitioned into management roles at another Magic Circle firm, being promoted to Chief of Staff just before the EU Referendum. Fiona was then handed the baton of co-ordinating the Mutual Market Access Working Group of the Government’s Professional & Business Services Council. This involved bringing together professional bodies and sector […] - [Best philanthropy engagement-2019](https://mpfglobal.com/best-philanthropy-engagement-2019/): For the firm that has shown the greatest leadership and innovation in engaging clients or its own people in philanthropy and/or social investment.   2019 Joint winners C. Hoare & Co and Mayer Brown Lucy Porter, the team from Mayer Brown, Rennie Hoare (C Hoare & Co) with John Pepin (Philanthropy Impact)   C. Hoare & Co has a long history of innovative philanthropy. The firm gives 10% of annual profits to its charitable trust, was the first UK private bank to launch a Donor Advised Fund (DAF), and at the end of 2016, the trust was a founding partner of […] - [Most inclusive firm](https://mpfglobal.com/most-inclusive-firm/): For the management team that has created an environment where anyone can feel comfortable and has the chance to shine, regardless of gender, sexuality, race, religion, disability, personality type or thinking style.   2019 winner Arthur Cox This firm has led the way in its jurisdiction in implementing policies and initiatives aimed at creating an inclusive culture, particularly in relation to gender and more recently in relation to the LGBT+ community. For example, women now make up 33% of its partnership. These policies and initiatives are supported fully by the firm’s management, visibly promoted and have been externally recognised. The […] - [Best community engagement](https://mpfglobal.com/best-community-engagement/): For the management team that has developed projects or initiatives run by businesses that play an active part in the social and economic regeneration of communities, and which, in terms of both scale and longevity, are making a lasting positive impact on the key and often complex issues facing the communities in which they operate.   2019 winner FTI Consulting FTI Consulting have developed a long-term programme, in partnership with Young Citizens, that addresses a key education gap. Using its expertise and the skills of employees, it is supporting young people to understand economics, the impact of Brexit and the […] - [Best collaboration with external specialists-2019](https://mpfglobal.com/best-collaboration-with-external-specialists-2019/): For the management team that has worked effectively with named specialists in areas such as: audit, banking, consultancy, design, insurance, legal, property, recruitment, technology and training.   2019 winner A&L Goodbody While co-developing a ‘Business of Law’ Masters with UCD Smurfit and UCD Sutherland Law School, A&L Goodbody have epitomised a successful partnership between a business school, a law school and a law firm. The judges were impressed with a best in kind cooperation between industry and academia. The development of the Masters programme and its delivery required true joint design and execution. Outcomes and performance arising from the programme […] - [Most innovative business process-2019](https://mpfglobal.com/most-innovative-business-process-2019/): For the management team that has created value by introducing a unique innovation to a new or existing business process. 2019 winner Kingston Smith KS Cohere uses AI machine learning capabilities to streamline the audit process allowing KS to be less numbers-focused and more client-focused. A translator pulls everything together so that it can be viewed at once. With client data in one location the production of working papers, management accounts, KPI dashboards, financial statements and much more is automated. Time is spent interpreting and auditing the numbers not preparing them. All clients get access to market-leading data analytics tools, […] - [Best corporate culture-2019](https://mpfglobal.com/best-corporate-culture-2019/): For the management team that has developed an employer brand that supports the firms’ culture, engages teams and individuals in collaborative working, and fosters well-being, productivity and client engagement.   2019 winner Osborne Clarke Osborne Clarke stood out with its holistic approach to creating a motivational and functional culture that enables its people and serves clients. It has converted abstract values such as diversity, equality, work/life balance, transparency and community care into embedded practices and behaviour. These in turn contribute to the client experience and commercial success. Glassdoor comments and the Roll on Friday award reflect the positive impact of […] - [Best thought leadership-2019](https://mpfglobal.com/best-thought-leadership-2019/): For the firm that has distilled and communicated ideas that confer business advantage and engage clients. 2019 winner Smith & Williamson The panel were impressed by the approach taken, which is already benefitting Smith & Williamson in terms of new business, as well as shaping the broader debate about economic growth. Supporting scale-ups is increasingly on the policy agenda because of the need to increase UK productivity. The firm is shaping this agenda through its involvement in the ScaleUp Institute, tied to the firm’s emphasis on supporting entrepreneurs. It produced credible and accessible original research plus an online benchmarking tool. […] - [Most innovative client service](https://mpfglobal.com/most-innovative-client-service/): For the management team that has worked with frontline advisors to enhance client service in innovative ways that are original and valuable to clients. 2019 winner Grant Thornton Making the most of the apprenticeship levy is not the most obvious route into innovative client service. But GT impressed the judges with the way it took its own experience of employing the levy and turned it to advice for clients. By partnering with external providers the firm has created a really powerful offer to help its clients take advantage of apprenticeship schemes. It has also involved its own staff as coaches […] - [Best strategy implementation-2019](https://mpfglobal.com/best-strategy-implementation-2019/): For the leadership team that has inspired people at all levels of the firm to make the changes in behaviour required to implement the strategy.   2019 winner Garrigues The Garrigues Innovation Think Tank initiative was deemed the winner because of its strategic clarity, exceptionally high levels of engagement and enthusiasm across all levels of the firm and tangible proposals and results that have flowed from the initiative. Lucy Porter, Ignacio Corbera Dale (Garrigues) and Nicholas Bailey (Santander) Winner’s quote: “We are very proud of this award, which is a prize for the organisation as a whole. The best ideas often […] - [Best programme for leadership development-2019](https://mpfglobal.com/best-programme-for-leadership-development-2019/): For the firm whose leadership development programme recognises leadership gaps and provides relevant and innovative interventions. 2019 winner PwC PwC’s Endeavour programme is aimed at Senior Managers. It helps them develop their leadership skills … especially the softer skills required to lead clients, colleagues, and teams. The judges were particularly impressed by three aspects of this Endeavour programme: 1. The programme employs a broad range of learning techniques, but more importantly it integrates them well and includes substantial involvement of partners both as stakeholders and 1-on-1 with participants. 2. The programme has clear goals and objectives, and the results appears […] - [Best strategic leadership-2019](https://mpfglobal.com/best-strategic-leadership-2019/): For the leadership team that has articulated the firm’s purpose and priorities in a way that is coherent and clarifies expected contribution. 2019 winner Taylor Vinters Using the call to action – ‘Significant Times’ – Taylor Vinters started an ongoing strategic initiative in 2008, to ensure everyone in the firm understands their role and responsibilities in maintaining and building the culture of this firm. This initiative, now over 10 years old, ensures a strong and continuous ‘raison d’être’. Their latest action to share ‘Significant Times’ with clients, prospects and future recruits is a novel external initiative that is also defining […] - [Best managed firm-2019](https://mpfglobal.com/best-managed-firm-2019/): For the leadership team that demonstrates how a coherent strategy, inclusive culture, relevant leadership style, succession planning and effective implementation have helped the business overcome challenges and achieve sustainable, superior returns in its chosen markets and sectors.   2019 winner Royds Withy King The judging panel were impressed by the way Royds Withy King have set about delivering the 2015-2020 strategy through innovations that both ensure the delivery of the kinds of services needed by their clients, and allow employees to engage with the strategy so as to maintain and enhance a conducive work culture in the firm. The panel […] - [Best marketing campaign-2022](https://mpfglobal.com/best-marketing-campaign-2022/): 2022 winner Clark Hill Clark Hill was a clear winner in this category, with its ‘Simply Smarter’ rebrand and market engagement campaign standing head and shoulders above the rest. This campaign demonstrated strategic understanding and deployment of brand as the identity and DNA of the firm’s people. This ambitious and cohesive programme showed clear strategic intent (multifaceted aspects well explained); extensive leadership involvement across the firm; effective partnering with ALM to target GCs and C-suite leaders; education of the internal audience on the importance of the initiative; claims of improved employee, community and website visitor engagement; and measurable uplift in […] - [Best people initiative-2022](https://mpfglobal.com/best-people-initiative-2022/): 2022 winner Lubbock Fine Lubbock Fine’s ultra-flexible Smart Working model was strategic in its intent and scope, and begun as a strategic transformation project before the Covid pandemic, showing forward-thinking intent to transform ways of working and to enable people to work in their “personal best hours” and chosen location. The judges were particularly impressed by the forethought of the need to make this shift, the role modelling of the change by senior management, and also the strategic stakeholder management, both internally and externally. Quote from the live interview – full video below  “There was broad acknowledgement that allowing people […] - [Best strategic re-imagination-2022](https://mpfglobal.com/best-strategic-re-imagination-2022/): 2022 winner Shoosmiths The judging panel all agreed that Shoosmiths had provided a strong submission with clear evidence of innovation and cross-company transformation, which was to be highly commended on the measurable impact, as well as having strong strategic and logical alignment. Shoosmiths are clearly at the leading edge of how firms are adopting technology and the panel found the idea of collaboration with 3rd parties to keeps costs low and measurable highly innovative. Shoosmiths are now well-positioned to ride out the effects of the pandemic and continue with their growth journey whilst meeting the changing demands of the operating environment, […] - [Best in Business Theme-2022](https://mpfglobal.com/best-in-business-theme-2022/): 2022 winner Lubbock Fine Lubbock Fine’s ultra-flexible Smart Working model was strategic in its intent and scope, and begun as a strategic transformation project before the Covid pandemic, showing forward-thinking intent to transform ways of working and to enable people to work in their “personal best hours” and chosen location. The judges were particularly impressed by the forethought of the need to make this shift, the role modelling of the change by senior management, and also the strategic stakeholder management, both internally and externally.   2022 SPONSOR OTHER SHORTLISTED FIRMS Clark Hill Shoosmiths - [Best community programme-2022](https://mpfglobal.com/best-community-programme-2022/): 2022 winner Stroock Stroock & Lavan The Covid pandemic brought many challenges to professional services firms. The winning firm was concerned not just about its own welfare, but also about the thousands of small businesses, non-profits and sole traders who would struggle as the economy locked down and who might not have survived. They didn’t wait to find out if they would. Stroock & Stroock & Lavan put together an alliance of firms to provide much-needed emergency help in the form of legal and financial advice, assisting with many of the practical but technical issues that could make the difference. […] - [Best collaboration with clients-2022](https://mpfglobal.com/best-collaboration-with-clients-2022/): 2022 winner A&L Goodbody A&L Goodbody developed an interesting toolkit to help GC’s build their own internal knowledge management capacity “off the shelf”. The toolkit allows clients to progress at their own pace and drive efficiencies by avoiding knowledge loss and unnecessary repeat work. It was part of a wider Knowledge Lawyer initiative to add value to, and nurture the relationship with, existing clients, and to demonstrate the firm’s expertise. Quote from the live interview – full video below “Our knowledge management toolkit is a catalyst for conversations with clients around problem solving. At its heart are simple solutions that are centred on people […] - [Best enhanced solutions for clients-2022](https://mpfglobal.com/best-enhanced-solutions-for-clients-2022/): 2022 winner Shoosmiths This firm’s extensive non-lawyer led client listening programme revealed client business needs that extended beyond legal advice. As a result, the firm worked collaboratively with clients to provide tailored solutions. Projects included: team development, coaching and mentoring, peer networks, internships, using feedback to enhance working practices, panel management and ESG initiatives spanning diversity and social mobility. These innovative projects had a real impact on the clients involved and added significant value to the client experience. The firm is now looking at how they can be replicated at other clients within a Client Forum. The firm has since […] - [Best new solutions for clients-2022](https://mpfglobal.com/best-new-solutions-for-clients-2022/): 2022 winner Shoosmiths Shoosmiths have developed a simple AI tool to review commercial contracts. With ‘no assembly required’ for in-house legal teams, it simplifies routine activities and makes their delivery efficient and systematic. Under the brand Cia®️, this service can benefit from continuous improvement and refinements as well as release a long-term stream of innovation. With this innovative tool’s rapid response and pragmatic advice, more deals are getting agreed in less time than using conventional methods. The judges were unanimously impressed with a different approach to AI led by good senior leadership involvement and delivering impressive results. Client feedback is strong […] - [Best in Client Theme-2022](https://mpfglobal.com/best-in-client-theme-2022/): 2022 winner Shoosmiths This firm’s extensive non-lawyer led client listening programme revealed client business needs that extended beyond legal advice. As a result, the firm worked collaboratively with clients to provide tailored solutions. Projects included: team development, coaching and mentoring, peer networks, internships, using feedback to enhance working practices, panel management and ESG initiatives spanning diversity and social mobility. These innovative projects had a real impact on the clients involved and added significant value to the client experience. The firm is now looking at how they can be replicated at other clients within a Client Forum. The firm has since […] - [Exceptional achievement-2022](https://mpfglobal.com/exceptional-achievement-2022/): For a person who has made an outstanding contribution to leadership or management in the professions. 2022 winner Nick Owen CBE Nick Owen’s acceptance speech “Setting the energy and building consensus is critical to success. The only way to do this is to be very clear about what you are trying to do – a strong vision – but also to bring people on board in a way that makes it their vision and journey as well.” Tributes to Nick Owen ROBERT LAWSON Global Head of Mergers & Acquisitions, BP “The relationship has been one where he provided professional services […] - [Best social impact-2021](https://mpfglobal.com/best-social-impact-2021/): 2021 winner Kingsley Napley Unanimous winner thanks to a strong, well-evidenced entry for their BAME and Antiracism Support initiative: Timely response to George Floyd death and recognition of systemic problem Sustainable – real promise of transforming their business Visible leadership, active internal champions and engagement at every level Public promotion led by top staff and supported throughout the organisation yielded great public support Good metrics show impact, eg. 280% increase in BAME applicants; 50% of trainee contracts offered to BAME candidates. Kingsley Napley is an excellent example to be followed by other firms as a forward-looking inclusive firm that has […] - [Best in Client Theme-2021](https://mpfglobal.com/best-in-client-theme-2021/): 2021 winner Bryan Cave Leighton Paisner Clients often feel they are taking a leap into the unknown especially with time critical commercial work. The BCLP Cubed Commercial Contracts Platform puts the client in the driving seat and gives better information on work progress. This refocus has also brought changes to the way the legal teams work. With the emphasis on data, the legal teams and clients can draw up contract terms more aligned with the client’s needs in a quicker and therefore more cost-effective way. This has opened the way for BCLP to build stronger client relationships by delivering more value.   […] - [Best shared learning with clients-2021](https://mpfglobal.com/best-shared-learning-with-clients-2021/): 2021 winner Shoosmiths Shoosmiths is a UK law firm approaching £150m in fees, with a national network of offices that works together as one team. As the CoVid crisis struck, the firm assembled and mobilised a cross-firm team. The team identified the most critical pandemic issues that their clients faced, then constructed an integrated programme of webinars and virtual roundtables to provide practical advice and explore new ways of working. Three aspects of the programme struck the judges as being of distinctive quality: the buy-in of multiple stakeholders including employees; the use of world experts in constructing the programme; and […] - [Best knowledge provision to clients-2021](https://mpfglobal.com/best-knowledge-provision-to-clients-2021/): 2021 winner Haysmacintyre Haysmacintyre edged out its Runner Up by a close margin with one of the six main areas of assessment having been the tipping point to win.  The consequence of Brexit and Covid-19 gave rise to Haysmacintyre’s ‘knowledge hub’ providing clients with concise information and innovative technology to help them thrive. It resulted in the new and updated innovative software, through an external partnership collaboration, to help clients gain deeper insight – not just regular updates but practical advice. During this difficult period of time domestically and globally, Haysmacintyre also took further steps to develop its secure file […] - [Best solutions for clients-2021](https://mpfglobal.com/best-solutions-for-clients-2021/):   2021 winner Bryan Cave Leighton Paisner Clients often feel they are taking a leap into the unknown especially with time critical commercial work. The BCLP Cubed Commercial Contracts Platform puts the client in the driving seat and gives better information on work progress. This refocus has also brought changes to the way the legal teams work. With the emphasis on data, the legal teams and clients can draw up contract terms more aligned with the client’s needs in a quicker and therefore more cost-effective way. This has opened the way for BCLP to build stronger client relationships by delivering more value. […] - [Best in Business Theme-2021](https://mpfglobal.com/best-in-business-theme-2021/): 2021 winner Forbes Solicitors Launched at the start of the Covid-19 pandemic when many firms were hunkering down, Forbes Solicitors’ inspirational Reinvention and Resilience Top 50 initiative set out to champion and advise entrepreneurial SMEs in the North West. With enthusiastic internal and external engagement, the campaign has formed a collaborative, inclusive network with extensive reach throughout the region. It has built a powerful platform that has enabled Forbes Solicitors to engage with its key target audiences and positioned the firm as a go-to resource for expertise and insight. 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